Proudly independent since 2010
We are not part of the huge corporate group that many shutter companies now belong to. We are proudly independent, and consistently hear from our customers that it makes all the difference in how they deal with us and what we are able to do for them.
Enjoy unbeatable lead times for your customers with our train freight service, delivering value that exceeds expectations.
A little history...
We understand, we’ve been there.
Our earliest origins were in retail, so we understand all the moving parts of your business better than anyone. This gives us a unique perspective on our sector that allows Trade to operate in a way that best serves you, our customers.
In 2015, we saw an opportunity to allow smaller retailers access to our owned production lines, allowing them the same shutter quality, production stability, and unrivalled freight lead times with no minimum order per month.
Supplying ten companies turned into fifty, which turned into hundreds of independent shutter suppliers up and down the country, all through word of mouth and being easy to deal with.
A huge part of what we got right in the beginning was owning our logistics. We don’t sub our deliveries to large firms. Our own drivers and our own fleet of vans will deliver your order. This ensures the shutters are handled with the due care and attention a bespoke product needs.
All of the little things that made us big remain important to us, and we uphold them to this day.
Our product. Your brand.
Wrap yourself around us.
We know a good product is the backbone of your business. That’s why we’re trusted by hundreds of independent shutter supply companies up and down the UK.
Our shutters (and their packaging) are entirely unbranded, allowing you to wrap your own branding and service levels around our white-label product.
Our shutters have been seen in many big-brand UK retailers over the years due to our consistency in production and overall end-customer satisfaction. You can rest easy knowing that the product you rely on has also been picked and heavily quality-assessed by some of the largest home retailers in the country.
Comprehensive training service
Don’t know your Z-Frame from your L-Frame? No problem.
We have a fully comprehensive training program available if you’re a bit rusty or new to shutters entirely.
We have trained hundreds of fitters over the years with our practical, hands-on workshop led by our in-house team. We can even do this remotely should you prefer to watch and take notes from afar.
If you want to have shutters as an addition to an existing business, we also have a full fitting service available, where we will come out to your job, survey, order, and fit the shutters for you. Allowing you a complete turn-key solution for your business.
Consistent pricing
Fair market prices with plenty of warning of any changes.
We understand the importance of predictable and straightforward pricing for your business planning. That’s why we aim to offer stable and competitive prices, allowing you to manage your costs effectively.
We carefully track the cost of raw materials, manufacturing, and freight to bring you the best market price, and we keep this price stable for as long as we can.
When prices move, either up or down, we give you fair warning and time to make the adjustments on your side. The team here is well versed in negotiating the best prices for all our components that make up your order, and since it is our factory and our substantial collective buying power, you can be sure we’re bringing a fair wholesale price to you, our customer.
We are your support team
We are here for any questions of concerns.
We are a small but mighty team, dedicated to keeping your business running smoothly.
We’re here to support you in whatever way you prefer. Like WhatsApp over calls? No problem, we’ve got you covered. Want to schedule a ‘Van Chat’ with us during your downtime between jobs to discuss anything on your mind or market concerns? Absolutely. We’ve helped many businesses navigate through challenging times in the retail world.
Your dedicated Account Manager will get to know you and reach out with updates and insights that can benefit you and your business. But we also understand the importance of giving you space to run your business independently. Sometimes, it’s just nice to know there’s someone there when you need them.
We own our production line
Overseas and UK Production Available
Many moons ago, frustrated by the lack of quality we sought, we decided to set up our own production line. It wasn’t easy, but it allowed us to ensure the exceptional matte-finish paint we’re renowned for, use mortise and tenon joinery on our certified hardwood, and reinforce our PVC shutters with aluminium to prevent warping or bending.
We’ve also mastered the art of fast and efficient delivery from overseas to the UK. During COVID, while other shutter wholesalers faced 22-week delivery times, we managed to stay well ahead of that. We know how important it is for you to be informed about your deliveries, so we always provide clear expectations and keep you updated with the latest information.
Our UK-Made Shutter can be with you in 3 weeks.
It's made by our team in Essex, and it's a great shutter - even if we do say so ourselves.
In 2018, we invested in our own production line at our HQ in Chelmsford, Essex. It runs nearly 24 hours a day, staffed by a team of skilled shutter manufacturers who have a keen eye for detail and are dedicated to delivering the fastest lead times without compromising on quality.
Our UK shutter is made of uPVC with an aluminium core to prevent warping or bending. This is no ordinary shutter and is indistinguishable from our wooden product. It is painted in the same matte-finish white paint that our customers love. It’s also fully moisture-resistant, making it ideal for many UK homes. Additionally, it’s the perfect option for closing sales during time-sensitive periods, such as Christmas. When other manufacturers have long stopped taking Christmas orders, you can step in and offer installations with a 15-20 day lead time.
Our reliable train freight service.
Our tried and tested method of getting shutters to you, fast.
We have exclusively been using freight trains to bring your shutters into the UK for several years now, bypassing the much slower shipping containers that can take weeks to arrive.
Our fast route into the UK follows the historic path of the silk trains, passing through Germany before finally reaching the UK. We can track every step of this journey, and it has become a firm favourite with our Trade Shutter customers due to its reliability.
Freight is included in the price of your shutters, with options to upgrade to train freight available in the portal.
Contact Trade Shutters
Should you need to contact Trade Shutters, we always have dedicated staff members available to provide support through a range of different channels like WhatsApp, Live Chat, and the good, old-fashioned telephone.
So whether you have an issue you want to address or you simply just want someone to talk to, there’s always someone at Trade willing to help.
When you become a Trade customer, you’ll receive a dedicated number for your account manager, where they will support you via the channel you prefer most.
General Enquiries
Our offices are open from 8.30 a.m. to 5 p.m. We are able to sort out most issues over the phone at 0203 582 2645.
Technical Support
We understand that sometimes a little help is needed. If you’re looking for support with your product, then our Technical Director, Darren Bishop, is just a phone call away. He is reachable at 0203 5824358 during business hours. Alternatively you can email, technical@tradeshutters.co.uk.
Find us
Barn 3, Runwell Hall Farm, Rettendon, Essex, CM3 8DQ
We’re a little off the beaten track, so for a nudge in the right direction, continue as follows: exit via Hoe Lane and use the first entrance just past the small arched bridge. Though the area is picturesque, for safety reasons in cold weather, please use the second entrance that can be found if you continue along Hoe Lane.
What our customers are saying
