Contact Us

Should you need to contact us at Trade Shutters we always have dedicated staff members available to provide support through a range of different channels. So whether you have an issue you want to address or you simply just want someone to talk to, follow the details below.

General Enquiries

Our offices are open from 8.30 a.m. to 5 p.m. We can sort out most issues over at phone – 0203 582 2645.

Billing and Accounts

It is not always possible to deal with these inquiries over the phone. If you have a question relating to payments or billing, please email

Technical Support

We understand that sometimes a little help is needed. If you’re looking for support with your product, then our Technical Director, Darren Bishop, is just a phone call away. He is reachable at 0203 5824358 during business hours. Alternatively you can email


Barn 3, Runwell Hall Farm, Rettendon, Essex, CM3 8DQ

We’re a little off the beaten track, so for a nudge in the right direction, continue as follows: exit via Hoe Lane and use the first entrance just past the small arched bridge. Though the area is picturesque, for safety reasons in cold weather please use the second entrance that can be found if you continue along Hoe Lane.